Let customers speak for us
from 2807 reviewsI was in the shopping process for quite a while. Was continually reached out to you by Austin to make sure that I didn’t need any help or if there’s anything that he could do to assist. Having that type of customer service was very helpful and gave me comfort in the purchase.
What a wonderful experience! From ordering to set up this company is amazing. While getting a quote for shipping the owner called me to make sure I understood the cost. Then he sent me a video tape thanking me for my order. That’s beyond customer service. It arrived literally boxed in wood. Of course it was in perfect condition. Took about 30 minutes to set up. Everyone says it’s beautiful. I agree. Again big mahalo to everyone at Peak Wellness.
Yes
What a wonderful experience! From ordering to set up this company is amazing. While getting a quote for shipping the owner called me to make sure I understood the cost. Then he sent me a video tape thanking me for my order. That’s beyond customer service.
It arrived literally boxed in wood. Of course it was in perfect condition. Took about 30 minutes to set up. Everyone says it’s beautiful. I agree.
Again big mahalo to everyone at Peak Wellness.
Easy to assemble, heats up quickly, and maintains the temperature consistently.
We just finished putting our Sauna together. We were impressed by how well it was packaged and it was relatively easy to put together. If you follow the instructions it goes together very well. Everything was great except for the bench seat. It has a crack where it was put together in one corner. I will be contacting someone to get it replaced. Otherwise, I have no complaints.
There seems to be a lot of health benefits from regular use of a sauna. Too many to list, but here is a link to one of many articles on the subject, https://www.healthline.com/health/infrared-sauna-benefits . So my wife and I visited Mainely Tubs to sit in a one / two person sauna. (Mainely comes to your house and installs the sauna, although you are still responsible for the electrical requirements.) We liked the sauna, but we didn’t like the price, $6,400 ???, but to entice us, we received one discount when we stepped out of the sauna, and a second discount as we stepped toward the exit. The problem with engineers (me) … ok, one of many problems with engineers is the ability to instantaneously calculate the COGS in less 10 seconds and devise a complete manufacturing process in parallel. So, we left, went home, and started searching online for similar saunas, and found the Dynamic Barcelona (low EMF FAR infrared) for less than $2,000. But to make a final decision I needed detailed information about the sauna, so I started sending inquiries to online distributors, many of which have yet to reply. And after contacting 5 or 6 distributors, one company clearly surpassed all others. Peak Wellness understands supplier responsiveness to customer concerns, something that seems to have been lost over the past few years. And yes, the information provided by Peak enabled me to seamlessly assembly and install the sauna, which is an excellent addition to our walk-in closet. I highly recommend Peak Wellness as a provider of your sauna.
This sauna is just the right size for my husband and I to be in together or stretched out one at a time. Our adult son uses it daily as well. It went together easily. It’s now our favorite evening activity.
Jeff was very helpful. Sauna is a great buy and enjoyed the quick delivery and customer service experience. Also appreciate their support of veterans and ensure they are taken care of.
I cannot say enough about my new sauna…from fast delivery to easy set up and a message from the owner of the company. They really go above and beyond what today’s standards have become and I’m in love with my sauna…the aches n pains have subsided and I sleep so much better. Thank you! I’m in love with it!
Great sales support in selecting our sauna. The sauna is amazing.
The staff is excellent
We love it. Works get. Set up went very well. Thank you!!
I have been wanting a personal sauna for many years and have been consistently researching, talking to different brands, looking at reviews. Nothing hit all of the buttons until Peak wellness. First of all, They make themselves available to answer your questions in a timely manner. The product is extremely well-made. The product is easy to set up, believe it or not. Everything works perfectly and it is Exactly what I wanted. I couldn’t be happier with our purchase and Highly recommend. if you have any questions, you can email and text them and they answer promptly. This Level of customer service is absolutely necessary in buying something for personal use and they definitely deliver.
I ordered the Lugano. First thing after placing the order was to get the confirmation. Then I got an email with a video attached personally thanking me for the order. Wow! If only all customer service is done this way. I then got an email stating that it was delivered. I called Austin and he gave me the right info about the delivery. (he did not show it as delivered). I got it a few days later and it came on a pallet and was strapped down and was package, both on the pallet and in the boxes, the best I have seen for any delivery I have received. My son and I put it together in about 45 minutes. It went together really well as it is built very sturdy, and the instructions were very clear. My wife and I have used it several times now and LOVE it. We have already recommended it to several people.
I absolutely love my sauna. Best purchase ever...
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