FAQs
Where are you located and where do you ship?
We are US owned and operated with our main headquarters located in Atlanta, Georgia. We ship orders anywhere within the continental US from our distributed network of warehouses operated by our logistics partners in California, Illinois, Texas, Toronto, New York, and Florida.
How much is shipping?
We're proud to provide FREE SHIPPING on all of our products throughout the Continental United States.
Where do your saunas ship from?
Our suppliers are based all over throughout the United States and Canada and your sauna will ship from the warehouses at those locations.
When will my sauna get here?
1-2 weeks. In stock products will ship out within 2-4 business days. Once your order leaves the warehouse, depending on where you're located, transit time will take between 3-7 business days.
What happens after I place my order?
As soon as you place your order, you will receive an email from us with your confirmation details. Please keep this email for your records. After we receive your order we will begin preparing your order for shipment. As soon as your order ships, you will receive an email with tracking information. 1-2 days prior to delivery, you will receive a phone call from the delivery team to schedule your delivery appointment. You must be home to accept and sign for the delivery during your appointment as scheduled.
Do you provide financing?
We have partnered with Affirm to offer financing options at checkout. Just click on the Affirm button at checkout and follow their instructions.
How hot do your saunas get?
Traditional saunas typically get up to 202 F while infrared saunas get up to 140 F.
Can I put my indoor sauna outside?
Yes, as long as it's not exposed to sun and rain directly. If you don't plan to put it under a covered patio or something similar, we recommend getting a cover for it and keeping it covered when not in use.
What is the difference between the regular model and the Elite? (Low EMF vs Ultra Low EMF)
Just the heating panels. Otherwise they're identical. The regular low EMF model emits less than 8mG and the Elite version emits less than 3mG. If you’re not familiar, EMF stands for electromagnetic frequency and you can think of it kind of like radiation. Long story short, the less EMF you expose yourself to, the healthier you’ll be, so it’s always best to go with the Elite version if you plan to make a habit out of using your sauna, and you can afford the upgrade.
Let customers speak for us
Can't Decide Which Sauna You Should Get?
We've got you covered with two options below! Our goal is to make it as simple and easy for you as possible.
Option 1: Take Our 1-Minute Sauna Finder Quiz
Enter your size preference, health goals, desired style, and your budget, and get three ideal results immediately. You can take it as many times as you want!
Option 2: Schedule A Free Consultation
During the consultation, we'll explore your health objectives, space availability, and budget, and address any questions you have. You'll develop a thorough understanding of what to consider when choosing a sauna. We'll guide you towards the model that best fits your specific needs, ensuring you receive the best price available.